Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our shop, we gather personal information from you such as your name, address, and email address as part of the purchasing and selling process.

We automatically get your computer's internet protocol (IP) address when you visit our shop in order to supply us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): We may send you emails about our shop, new goods, and other updates with your approval.

SECTION 2 - CONSENT

How do you get my consent? 

When you supply us with personal information to complete a transaction, validate your credit card, make an order, arrange for a delivery, or return an item, we infer that you consent to our collecting and using it for that particular reason alone.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your stated agreement or give you with a chance to say no.

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@lorious.com or mailing us at: 

Lorious Dental Mouthguards

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we hire will only collect, use, and disclose your information to the amount required to execute the services they offer to us.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy rules regarding the information we are obligated to send to them for your purchase-related transactions.

We urge that you read the privacy policies of these providers so that you understand how these companies will treat your personal information.

Remember, in particular, that certain providers may be situated in or have facilities in a different jurisdiction than either you or us. So, if you choose to proceed with a transaction using the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are situated.

For example, if you are in Canada and your transaction is handled by a payment gateway in the United States, your personal information needed to complete that transaction may be vulnerable to disclosure under US legislation, such as the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

Google analytics: 

Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 

_secure_session_id, unique token, sessional 

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We retain the right to change this privacy statement at any moment, so please check it periodically. Changes and clarifications will take effect as soon as they are posted on the website. If we make significant changes to this policy, we will tell you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is bought out or combined with another company, your information may be passed to the new owners so that we may continue to sell you things.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@lorious.com or by mail at 

Lorious Dental Mouthguard.